HR Assistant at ITM Africa Ltd (Deadline: 31 March 2023)



HR Assistant at ITM Africa Ltd (Deadline: 31 March 2023)

POSITION : HR Assistant

Location : Kigali, Rwanda

ITM Africa Ltd, an international company specializing in all HR solutions is recruiting an HR Assistant

Purpose of role :

As a HR Assistant, you oversee the administrative management of the employees. You will ensure the presence and efficiency of employees at the workplace.

The role is a complex one. You are not just someone who supervises the work of others, you are also responsible for coaching, resolving issues and serving as a link between subordinates and upper management.



HR Assistant are strong communicators. You can work with a variety of personality types while maintaining a positive and helpful attitude. Because you handle confidential information and workplace disputes with an excellent sense of discretion and sensitivity.

What you will do :

  • Ensure administrative management of employees (update employee’s files, manage leave, calculate final dues, monitor disciplinary matters etc.).
  • Ensure that all new employees complete and submit the necessary paperwork to be in compliance with company rules.
  • Conduct regular inspections to supervise and evaluate staff;
  • Handle emergencies appropriately according to established procedures; prepare and file incident reports
  • Keep accurate records of employee attendance and timesheets and ensure that employees report accurate work hours.
  • Provide positive direction to employees to motivate quality performance;
  • Assess employee engagement and retention
  • Develop effective professional relationships with staff and clients
  • Handle sensitive information with confidentiality
  • Monitor employee performance and provide constructive feedback



  • Receive complaints and resolve problems, address employee conflicts and complete investigations as required.
  • Pass on information from upper management to employees and vice versa
  • Ensure adherence to law and company policies and procedures
  • Ensure safety rules are respected by yourself, employees and for others.
  • Ensure on boarding of new employees and oversee background checks



  • Ensure that payroll is accurate and submitted in a timely fashion
  • Submit weekly report to the HR HoD.
  • Submit monthly report to the HR HoD and quarterly report to the client
  • Perform any other tasks requested by the management

You will be a good fit if you have :



  • Diploma/Certificate in Human Resources, management or relevant discipline
  • Proven experience as manager or supervisor of a large and diverse workforce
  • Familiarity with company policies and legal guidelines of the field
  • Ability to learn a variety of job descriptions
  • Excellent communication and interpersonal skills
  • Good knowledge of MS Office



  • Problem-solving and troubleshooting skills
  • Confidence to thrive under pressure
  • Professional image and attitude
  • Fluent in Kinyarwanda and proficient in verbal and written English
  • Pro-active, Dynamic, Honest, Discreet and Courteous.

How to apply :

Click to apply directly