Information Technology Officer at FERWAFA: (Deadline 21 October 2022)

Vacancy Announcement – Job Opportunities

FERWAFA would like to request interested people to apply for the below listed positions by fulfilling the respective mentioned requirements:

Information Technology Officer

Report to: Director of Administration and Finance

Duties and responsibilities

Network Administration;

.Oversee file management on centralized resource or on individual workstation;

  • Oversee network and server;
  • Ensure that the network infrastructure is up and running;
  • Provide a well-functioning computer networking system for FERWAFA;
  • Keep an eye out for needed updates;
  • Install and implementing security programs;
  • Administer and maintain the internal network and internet connections WIFI and fiber optics) by anticipating the renewal in operation conditions of all IT structures;
  • Install and ensure the proper functioning of computer equipment in the offices and take care of the maintenance and monitoring of the LAN, server, Routers, Printers, Switches, Wireless, VoIP, etc;

System Administration;

  • Introduce and integrating new technologies into existing Systems;
  • Apply operating system updates, Patches, and configuration changes;
  • Install and configuring new hardware and software’
  • Add, removing, or updating user account information resetting passwords, etc;
  • Troubleshoot any reported problems;
  • Diagnose faults and malfunctions related to hardware or software and addition to installing new versions and updating them;

User support;

  • Ensure troubleshooting of computer programs;
  • Answer technical queries and assisting users by phone or on site;
  • Identify the IT needs of FERWAFA staff while developing training and developing plans for IT tools;

Web and Mail management

  • Ensure that the FERWAFA website is well designed;
  • Manage e-mail accounts;

Maintenance of IT equipment

  • Ensure maintenance of hardware and software for all FERWAFA computers;
  • Plan and ensure the implementation of preventive and curative maintenance;
  • Supervise the preventive maintenance activities
  • Provide technical assistance to users to resolve equipment failures and malfunctions, simple operating system troubles including all configurations;
  • Periodically inventory the equipment of FERWAFA ICT in collaboration with the logistics manager while ensuring their preventive maintenance;

Produce report of activities

  • Produce weekly, monthly, quarterly and annually report of activities;
  • Perform any other duties related to football that might be assigned to you.


The candidate must:

  • Have a bachelor’s degree in Information Technology especially in Networking and maintenance
  • Be Rwandan
  • Have at least 5 years of working experience in ICT
  • Be creative and innovative
  • Have excellent verbal, written and presentation skills in Kinyarwanda, English and French. Knowledge of Swahili language is an added value;
  • Be dependable, cooperative and a team player;
  • Be able to work independently, pro-actively and have a ‘hands-on’ approach;
  • Have excellent task-management skills, able to set and meet deadlines and multi-task effectively with discretion and confidentiality;
  • Be proficient in the use of MS Office suite, especially PowerPoint, Excel and Word.

The candidate should be available to start immediately upon confirmation of his recruitment and contract terms finalization.

Application letter for any of these positions addressed to the Secretary General of FERWAFA should be accompanied by, detailed curriculum vitae, copy of academic degree, Proof of Experience,and a copy of Rwandan National Identity Card or a copy of valid Rwandan Passport should be sent at FERWAFA Email ( and copied Human resource office at not later than 21/10/2022 at 5:00pm 

MUHIRE Henri Brulart

FERWAFA Secretary General